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Frequently Asked Questions

  • Is There A Deposit?
    Deposit: the $50.00 deposit is non refundable.
  • How Will My Final Payment Go Through?
    Your card will be charged the final balance, 24 hours prior to your apt time if you have not already paid in full.
  • Can I Change My Appointment Time?
    You can change your apt time up to 24 hours in advance, without any penalty. You can move your apt one time only.
  • How Do I Cancel An Appointment?
    You can not cancel your apt within 24 hours. Cancelling within 24 hours, you will only receive a credit only, minus the non refundable deposit. If you need to cancel your apt in advance you can do so by clicking on the Change/Cancel appointment button in your booking confirmation.
  • Why Should I Hire A Sleep Consultant?
    Being listened too and having the opportunity to talk to a human being, about whats going on in your family unit and how the issue at hand is effecting everyone. Being accountable to someone to know that you are doing the right thing, knowing that you have support and guidance, its easy to deviate when you are doing things on your own, and questioning whether its the right thing. Wanting it done the right way, not having to navigate the process and yo-yoing between different ideas, schools of thought and training methods. Still not sure? Book a 15 minute free call for a parenting coach
  • Why Hire A Potty Training Expert?
    Being listened too and having the opportunity to talk to a human being, about whats going on in your family unit and how the issue at hand is effecting everyone. Being accountable to someone to know that you are doing the right thing, knowing that you have support and guidance, its easy to deviate when you are doing things on your own, and questioning whether its the right thing. Wanting it done the right way, not having to navigate the process and yo-yoing between different ideas, schools of thought and training methods. Still not sure? Book a 15 minute free call
  • 5 Reasons To Hire A Sleep Consultant
    1. Education All Sleep Consultants are educated through the Family Sleep Institute. This certification is in depth and inclusive of all things healthy sleep from infancy through early childhood. As a Certified Sleep Consultant and Sleep Educator we are educated in safe sleep, sleep milestones, common sleep challenges and sleep solutions and childhood development, to name a few. We stay up to date on the latest research. Lastly, we are here to help educate you on how to help your child get the best sleep possible. 2. Narrow Down Conflicting Information Books and the internet can sure confuse you if you let them. There are many different opinions and philosophies out there that will surely put your head in a spin. We at the Good Night Sleep Site team are here to take the confusion away. We answer all of your questions. While staying on top of the latest research we are able to help you narrow down the right plan for your family. We are also here to help educate you on how to help your child attain healthy and restorative sleep. 3. A Customized Sleep Plan Through a detailed questionnaire and hour phone consultation we work with our clients to create a customized sleep plan to help you reach your sleep goals. We are here to help you create a plan that you can stick with, that speaks to both your child and your personalities. This sleep plan will be put into writing and will be specific just for your child and your family. You will have this plan to refer back to and hang onto for years to come. 4. Support We support you in implementing the plan to help you reach your sleep goals with your child. Communication is daily and dwe work closely with you and motivate you to help you reach your sleep goals. We are moms, we have been in your shoes, we remember and we can help you get through. You can find the details of our support packages here. 5. Planning For Future Sleep Needs Our children’s sleep needs are ever changing. We want to help you reach your sleep goals but we also want to set you up for the future too. We discuss with our clients about sleep throughout childhood and how to navigate the changes along the way. Working with a highly educated Certified Sleep Consultant changed my life. I am confident that it will change yours. Our goal is to create clear path to a great night’s sleep for both you and your child.
  • What Method Does Your Sleep Training Program Follow?
    We use a collection of methods based on the sleep diary and information that you provide. Once we have been through your online form and sample sleep diary, we will then know what the initial recommendations would be. We would not have a client do anything that they are not comfortable doing and your parenting style will always be taken into consideration during this process of sleep training your baby or toddler. Provided that your expectations are realistic, and you can commit to a program and change. We understand that this is a daunting process and your confidence in executing these changes is important to us.
  • Is It Ever Too Late For Sleep Training?
    No, it is never too late. Sleep training is the same as any behaviour modification technique. You can always make changes, but the baby/toddler’s age will determine what the best method to use is and how long the process will take. Even adults can make changes to their sleeping habits if they tried and went about making the changes the right way. ​ On average children who are under the age of 2, take around 3 weeks to get their sleep modified, children over the age of 2, often take longer - closer to 6 weeks.
  • How Long Will It Take For The Baby Sleep Plan To Work?
    Until you start, you have no idea how you or your baby/toddler will respond to the changes. Although most habits take three weeks to change, some children will complete their sleep training in a shorter period of time and others may take longer. The plan that we give you will be the plan that we believe is best for you situation. Once you start, you will have to check in with us to see if it is working the way that we would expect it to. If something does not look right, then we would have you change the plan. We do not guarantee a plan, but will guarantee that we will work with you to the best of our knowledge so that you reach the goals that you set out to achieve; provided that they are reasonable, realistic and achievable.
  • What Is The Best Age To Start Sleep Training?
    Babies usually need to keep one feed until they weigh close to 14lbs (6.3 kg). At this weight, they typically have the ability to sleep through the night with one feed. However, babies under 12 lbs (6.3 kg) can still be taught to fall asleep. The baby would need an extra feed over night.
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